Shipping policy

PLEASE READ THE FOLLOWING:

DUE TO THE GLOBAL PANDEMIC, PLEASE EXPECT SHIPPING DELAYS

PPI is not responsible for any duties or taxes which may incur. 

DOMESTIC ORDERS:  Shipping restrictions may apply.  Additional shipping fees may apply.   All domestic orders are shipped via USPS or UPS. You will receive an email with tracking information.  When shipping to a P.O. Box, please include a physical address.   We will try to process and ship your order as quickly as possible but please allow up to 10 business days to ship.  Shipping charges shown are estimated and may vary slightly depending on actual order weight and residential or commercial shipping areas. If your order contains any DG items, it will ship USPS Ground or UPS Ground.

INTERNATIONAL ORDERS:    Shipping restrictions may apply.  Additional shipping fees may apply.   All international orders are shipped via Federal Express only.  We DO NOT ship via U.S. Postal Service. We are unable to ship to a P.O. Box. We will try to process and ship your order as quickly as possible. However, please allow up to 10 business days before your order ships.  Shipping charge quotes for international and special delivery orders will be emailed when the shipping weight and charge has been determined. 

PPI is not responsible for any duties or taxes which may incur.   

We do not generally accept returns on product purchases. If you have received damaged goods, if there is a problem with your order, or you have any questions at all, please feel free to contact us and we will do our best to accommodate you.